(Recurring) subscriptions in Clearhaus

Of course, you can accept recurring payments (subscriptions) through Clearhaus. No extra application is needed – but Clearhaus will need to activate this feature on your agreement.

Payouts (credit)

It is also possible to make payouts through Clearhaus. This will enable you to transfer funds to cards which you haven't already accepted payments from. With Clearhaus, payouts are referred to as "credit".

Clearhaus will need to activate this feature on your agreement through. Then you need to activate it in Unzer Direct Manager.

The fee for making a payout to a credit card is €3 per transaction.

3-D Secure

When Clearhaus approves your agreement, they handle the sign-up for 3-D Secure for both Visa and Mastercard.

Please note that up to 10 days may elapse before Mastercard activates your account for 3-D Secure.

Transaction rules

Each Clearhaus account has a set of Transaction rules that are predetermined by Clearhaus. This can e.g. be a maximum amount that can be processed in a given period or the requirement that all payments must go through 3-D Secure.

After filling in the Clearhaus API key in Unzer Direct Manager, click on See account info to see your rules.

"Reject authentication if not fully 3-D Secure":

Some merchants will have payments rejected by Clearhaus with an error message of “not fully 3dsecure”. This error message means that the cardholder has not confirmed their identity in the 3-D Secure flow. Reasons for this may include that the card issuer does not support 3-D Secure or that there is a temporary problem with 3-D Secure.

You can check if a payment was fully 3-D Secure by its 3-D Secure status. A status of "Y" means that the cardholder has been fully authenticated through 3-D Secure.

On the specific rejected payment there is unfortunately nothing we can do. I some cases it will be possible to contact Clearhaus, and hear about the possibility of removing the rule or adjust to only require “some 3dsecure”.

Referencing transactions between Unzer Direct and Clearhaus

The order ID you send to Unzer Direct shows in Clearhaus in the Reference field.

Clearhaus error codes

You can find a list of error codes from Clearhaus on their website.

Informations about Clearhaus (Acquirer)

What is an acquirer?